Terms & Conditions

Effective Date: February 18, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Charles Pan-Fried Chicken (“Company,” “we,” “us,” or “our”) located in the State of New York (the “Site”).

By accessing or using this Site, placing an order, or interacting with our services, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

Eligibility

You must be at least 18 years of age to use this Site or place orders online. By using this Site, you represent and warrant that you meet this requirement.

Online Orders and Payments

Order Acceptance

All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion.

Pricing

Prices are listed in U.S. dollars and are subject to change without notice. Applicable sales tax and fees will be added as required by New York law.

Payment Processing

Payments are processed securely through third-party payment providers. We do not store full payment card numbers.

Refunds

Refunds or order disputes must be submitted promptly by contacting us at:

privacy@charlespanfriedchicken.com

Refund determinations are made in our reasonable discretion and in accordance with applicable New York consumer protection laws.

Prohibited Uses

You agree not to:

• Use the Site for unlawful purposes

• Interfere with the security or functionality of the Site

• Attempt unauthorized access to systems or data

• Upload malicious code

• Engage in fraudulent activity

Violation of these Terms may result in termination of access.

Intellectual Property

All content on the Site, including:

• Logos

• Trademarks

• Text

• Images

• Graphics

• Website design

is the property of Charles Pan-Fried Chicken or its licensors and is protected under U.S. intellectual property laws.

You may not copy, reproduce, distribute, or exploit content without prior written consent.

Website Accessibility (ADA Compliance)

Charles Pan-Fried Chicken is committed to providing an accessible website experience in accordance with the Americans with Disabilities Act (ADA) and applicable New York law.

Accessibility Standards

We strive to conform, where reasonably practicable, to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Ongoing Improvements

We regularly evaluate and improve our website’s accessibility and usability.

Assistance and Accommodations

If you experience difficulty accessing any content, placing an order, or using any feature of the Site, please contact us at: privacy@charlespanfriedchicken.com

Please describe the issue and the page or feature involved. We will make reasonable efforts to provide assistance or an alternative means of access consistent with ADA requirements.

Third-Party Services

Some third-party integrations (e.g., delivery or ordering platforms) may not be fully controlled by us. We encourage such providers to maintain accessible platforms.

Disclaimers

The Site and all content are provided “as is” and “as available.”

To the fullest extent permitted under New York law, we disclaim all warranties, express or implied, including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

We do not guarantee uninterrupted or error-free operation of the Site.

Nothing in these Terms limits consumer rights that cannot be waived under New York law.

Limitation of Liability

To the maximum extent permitted by law, Charles Pan-Fried Chicken shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site.

In no event shall our total liability exceed the amount you paid, if any, for the specific transaction giving rise to the claim.

This limitation does not apply where prohibited under New York law.

Indemnification

You agree to indemnify and hold harmless Charles Pan-Fried Chicken, its owners, employees, and affiliates from any claims, damages, or expenses arising from:

• Your violation of these Terms

• Your misuse of the Site

• Your violation of applicable laws

Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated by reference.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

Dispute Resolution

Any dispute arising out of or relating to these Terms or use of the Site shall be resolved exclusively in the state or federal courts located in the State of New York.

You consent to personal jurisdiction in such courts.

Nothing herein prevents either party from seeking injunctive relief where appropriate.

Severability

If any provision of these Terms is found unenforceable under New York law, the remaining provisions shall remain in full force and effect.

Modifications to These Terms

We reserve the right to modify these Terms at any time. Updates will be posted with a revised “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the updated Terms.

Contact Information

For questions regarding these Terms and Conditions, please contact: privacy@charlespanfriedchicken.com